Privacy Policy

Your privacy matters to us. Here's how we collect, use, and protect your personal information in accordance with Australian privacy laws.

Information We Collect

Personal Information

When you use drelonquavist's liquidity and solvency analysis platform, we collect information that helps us provide our services effectively. This includes your name, email address, business details, and contact information when you create an account or reach out to us.

Contact details including name, email, phone number, and business address

Account credentials and authentication information

Business information relevant to financial analysis services

Communication preferences and subscription settings

Payment information when you subscribe to premium services

Technical Information

Our platform automatically collects certain technical information to ensure optimal performance and security. This data helps us understand how you interact with our financial analysis tools and identify areas for improvement.

Device information and browser specifications

IP addresses and approximate geographic location

Session data and platform usage patterns

Performance metrics and error reporting data

How We Use Your Information

We process your personal information for specific business purposes that align with our financial analysis services. Your data helps us deliver personalized insights, maintain platform security, and continuously improve our offerings.

Primary Purpose: We use your information primarily to provide liquidity and solvency analysis services, manage your account, and communicate important updates about our platform.

Delivering personalized financial analysis and reporting services

Processing transactions and managing billing for premium features

Providing customer support and responding to your inquiries

Sending service updates, security alerts, and platform notifications

Improving our algorithms and developing new analytical tools

Ensuring platform security and preventing unauthorized access

Information Sharing and Disclosure

drelonquavist takes a careful approach to sharing your personal information. We only disclose your data when necessary for service delivery, legal compliance, or with your explicit consent. Our partnerships are carefully vetted to ensure they meet our privacy standards.

Service Providers

We work with trusted third-party providers who help us deliver our financial analysis services. These partners are contractually bound to protect your information and use it only for specified purposes.

Cloud hosting providers for secure data storage and processing

Payment processors for handling subscription transactions

Email service providers for platform communications

Analytics services to understand platform usage and performance

Legal Requirements

In certain circumstances, we may be required to disclose personal information to comply with Australian laws, court orders, or regulatory requirements. We only disclose the minimum information necessary and notify you when legally permitted.

Your Privacy Rights

Under Australian Privacy Principles, you have several important rights regarding your personal information. We've made it straightforward for you to exercise these rights through your account settings or by contacting our privacy team directly.

Access: Request a copy of the personal information we hold about you

Correction: Ask us to update or correct inaccurate personal information

Deletion: Request deletion of your personal information, subject to legal requirements

Portability: Obtain your data in a structured, machine-readable format

Objection: Object to certain types of data processing activities

Complaint: Lodge a complaint about how we handle your personal information

To exercise any of these rights, simply contact us at info@drelonquavist.com or use the privacy controls in your account dashboard. We typically respond to privacy requests within 30 days.

Data Security and Protection

Protecting your financial data is our top priority. We employ multiple layers of security measures, including encryption, access controls, and regular security audits to safeguard your personal information against unauthorized access, disclosure, or misuse.

Technical Safeguards

End-to-end encryption for data transmission and storage

Multi-factor authentication for account access

Regular security updates and vulnerability assessments

Secure data centers with physical access controls

Automated backup systems with encrypted storage

Organizational Measures

Our team receives regular privacy training, and we maintain strict internal policies governing data access. Only authorized personnel can access personal information, and all access is logged and monitored for security purposes.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you close your account, we begin the deletion process, though some information may be retained for legitimate business purposes or legal requirements.

Account information: Deleted within 90 days of account closure

Financial analysis data: Retained for 7 years as required by Australian business records laws

Communication records: Kept for 3 years for customer service purposes

Transaction records: Maintained for 7 years for tax and audit purposes

Technical logs: Automatically deleted after 12 months

International Data Transfers

While drelonquavist primarily operates within Australia, some of our trusted service providers may process data internationally. When we transfer personal information overseas, we ensure appropriate safeguards are in place to protect your privacy rights.

All international data transfers are conducted under approved mechanisms such as adequacy decisions or standard contractual clauses that provide equivalent privacy protections.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your user experience and provide personalized financial insights. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

Essential cookies for platform functionality and security

Analytics cookies to understand usage patterns and improve services

Preference cookies to remember your settings and customizations

Performance cookies to optimize loading times and responsiveness

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify you through your registered email address or prominently display the updates on our platform.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of drelonquavist's services after policy updates indicates your acceptance of the revised terms.

Privacy Questions or Concerns?

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Email: info@drelonquavist.com

Phone: +61 2 6021 1450

Address: 51 Vacy St, Newtown QLD 4350, Australia

This privacy policy was last updated on March 15, 2025 and is effective immediately.